Terms of service

Effective Date: July 27, 2026

Welcome to MUTHA. These Terms of Service govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these terms and conditions.

Please read these Terms of Service carefully before using our website.

1. About MUTHA

MUTHA is an online skincare retailer offering premium beauty and self-care products, including face care, body care, body oils, body butter, serums, and other skincare essentials.

Business Information:

Business Name: MUTHA
Address:
511 W 25th St.
New York, NY 10001
United States

Email: support@mutha.shop
Phone: +1 (833) 688-4263

2. Website Use

By using our website, you agree that you will:

  • Provide accurate and complete information when placing an order.
  • Use our website only for lawful purposes.
  • Not attempt to interfere with the security or functionality of our website.
  • Not copy, reproduce, or misuse any website content without permission.

We reserve the right to refuse service, cancel orders, or restrict access to our website if we believe any activity violates these terms.

3. Products & Information

We make every effort to ensure that product descriptions, images, pricing, and other information displayed on our website are accurate.

However, we do not guarantee that all information is completely error-free. Product colors and appearances may vary slightly depending on your device screen settings.

We reserve the right to update product information, modify prices, or discontinue products at any time without prior notice.

4. Orders & Payments

When you place an order with MUTHA, you agree to provide accurate billing, shipping, and payment information.

All orders are subject to availability and confirmation. We reserve the right to cancel or refuse any order for reasons including:

  • Product availability issues
  • Incorrect pricing or product information
  • Suspected fraudulent activity
  • Payment issues

Payment must be successfully completed before orders are processed and shipped.

5. Shipping

Orders are processed and shipped according to our Shipping Policy.

Delivery times are estimates and may vary due to factors outside our control, including carrier delays, weather conditions, or holidays.

For complete shipping information, please review our Shipping Policy.

6. Returns & Refunds

We offer a 30-day Return & Refund Policy for eligible purchases.

All returns must follow the conditions outlined in our Return & Refund Policy, including product condition requirements and return procedures.

For more information, please review our Return & Refund Policy.

7. Intellectual Property

All content on this website, including logos, images, text, graphics, product descriptions, and designs, is the property of MUTHA or its content providers and is protected by applicable intellectual property laws.

You may not use, reproduce, or distribute our content without prior written permission.

8. Limitation of Liability

MUTHA is not responsible for any indirect, incidental, or consequential damages resulting from the use of our website, products, or services.

While we strive to provide high-quality products and accurate information, individual results from skincare products may vary.

Customers should review product ingredients and instructions before use.

9. Third-Party Links

Our website may contain links to third-party websites or services. MUTHA is not responsible for the content, policies, or practices of third-party websites.

Accessing third-party links is done at your own discretion.

10. Privacy

Your privacy is important to us. Any personal information collected through our website is handled according to our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

11. Changes To These Terms

MUTHA reserves the right to update or modify these Terms of Service at any time.

Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are made means you accept the updated terms.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

MUTHA
511 W 25th St.
New York, NY 10001
United States

Email: support@mutha.shop
Phone: +1 (833) 688-4263

Business Hours:
Monday – Sunday | 10:00 AM – 08:00 PM

Thank you for choosing MUTHA. We appreciate your trust and are committed to providing a safe and enjoyable shopping experience.