Privacy policy

Effective Date: July 27, 2026

At MUTHA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website or make a purchase from us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal Information:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • Order details
  • Account information (if you create an account)

Automatically Collected Information:

When you browse our website, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Website usage data
  • Cookies and similar technologies

2. How We Use Your Information

We use your information to provide and improve our services, including:

  • Processing and fulfilling your orders
  • Sending order confirmations and shipping updates
  • Providing customer support
  • Responding to inquiries
  • Improving our website, products, and shopping experience
  • Preventing fraud and unauthorized transactions
  • Sending marketing communications (only when you choose to receive them)

3. Payment Information

All payments are processed securely through trusted third-party payment providers.

MUTHA does not store your complete credit card or payment information on our servers.

Payment providers process your information according to their own privacy policies and security standards.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Understand website traffic and usage
  • Improve website performance
  • Provide relevant content and offers

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing Your Information

We may share your information only when necessary to provide our services, including:

  • Shipping and delivery partners
  • Payment processing providers
  • Website hosting and technology providers
  • Customer service tools
  • Legal authorities when required by law

We do not sell, rent, or trade your personal information to third parties.

6. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

7. Marketing Communications

With your permission, we may send you promotional emails about:

  • New products
  • Special offers
  • Updates
  • Beauty and skincare information

You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any promotional email.

8. Third-Party Links

Our website may contain links to third-party websites.

MUTHA is not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing personal information.

9. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Requesting access to your personal data
  • Requesting correction of inaccurate information
  • Requesting deletion of your information
  • Opting out of marketing communications

To make a privacy request, please contact us using the information below.

10. Children's Privacy

MUTHA does not knowingly collect personal information from children under the age of 13.

If you believe a child has provided us with personal information, please contact us, and we will take appropriate steps to remove the information.

11. Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

MUTHA
511 W 25th St.
New York, NY 10001
United States

Email: support@mutha.shop

Phone: +1 (833) 688-4263

Business Hours:
Monday – Sunday | 10:00 AM – 08:00 PM

Thank you for trusting MUTHA with your personal information. We are committed to protecting your privacy and providing a secure shopping experience.