Privacy Policy

This Privacy Policy describes how mutha collects, uses, and protects your personal information when you visit or make a purchase from our website. We respect your privacy and are committed to handling your information responsibly and transparently.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address

Order Information

  • Purchase details
  • Order history
  • Transaction records

Payment Information

  • Payment details required to complete purchases are processed securely by third-party payment providers.
  • We do not store full credit card numbers on our servers.

Technical Information

  • IP address
  • Browser type
  • Device information
  • General website usage data for functionality and security

2. How We Use Your Information

We use collected information for legitimate business purposes, including:

  • Processing and fulfilling orders
  • Sending order confirmations and shipping updates
  • Responding to customer service inquiries
  • Improving website performance and user experience
  • Preventing fraud and maintaining website security
  • Complying with applicable legal obligations

We do not sell or rent customer personal information to third parties.

3. Cookies & Website Technologies

Our website may use cookies or similar technologies to:

  • Support essential website functions
  • Improve website performance
  • Understand visitor behavior and website usage

You can adjust cookie preferences through your browser settings. Disabling certain cookies may affect some website functionality.

4. Information Sharing

We may share personal information when reasonably necessary to operate our business, including with:

  • Payment processors
  • Shipping carriers
  • Website and hosting service providers
  • Other service providers necessary to process orders or provide website services

These providers are expected to handle information responsibly and use it only for legitimate business purposes.

5. Data Security

We take reasonable security measures, including secure systems, encryption where appropriate, and limited access controls, to help protect personal information.

However, no online transmission or storage system can be guaranteed to be completely secure. We continuously take reasonable steps to safeguard customer information.

6. Your Rights

Depending on applicable laws, customers may have the right to request:

  • Access to personal information
  • Correction of inaccurate or incomplete information
  • Deletion of personal information, where legally applicable

Requests can be made by contacting us using the information provided below. We may need to verify your identity before processing certain requests.

7. Policy Updates

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

The most recent version will always be posted on this page.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

mutha
13 Main St E
Wartrace, TN 37183
United States

Email: support@mutha.com
Phone: +1 931-205-1683

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (CST)
Saturday & Sunday: Closed